AUSTRALIA
Call: 1300 761 780
Postal Address Capricorn Insurance Services
GPO Box 4958, Sydney NSW 2001
Dispute Resolution Capricorn Insurance Services is committed to a fair, transparent and timely resolution of disputes. We subscribe to the National Insurance Brokers Association's (NIBA) Insurance Brokers Code of Practice.
Capricorn Insurance Services is a member of the Australian Financial Complaints Authority (ACFA), an external dispute resolution which is accessible to clients free of charge in the event Capricorn Insurance Services hasn't dealt with the complaint in a satisfactory manner.
Complaint Process
If you have a complaint to discuss, your first step should be to contact us, and advise us of the situation. We may be able to resolve the issue for you immediately.