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Your Personal Information

We value your privacy. We will use your details and any subsequently collected information for the purpose of providing you with information about the benefits of joining Capricorn and helping you become a Member, should you wish to do so. We can’t do this without your information. We won’t disclose your information to anyone outside of Capricorn and its related companies. Your personal details will be maintained and used in accordance with the provisions of the Privacy Act and Capricorn’s Privacy Policy. If you do become a Member of Capricorn then we may use your information for additional purposes referred to in our Privacy Policy. Our Privacy Policy contains more information about how we handle information, including how you can access and correct your information or make a complaint. Our Privacy Policy is available online. For more information, you can email our privacy inbox using the details contained in our Privacy Policy or phone 1800 327 437 (Australia) or 0800 401 444 (New Zealand) and ask to speak to our Privacy Officer.


Call: 1300 761 780

Postal Address

Capricorn Insurance Services
GPO Box 4958, Sydney NSW 2001

Dispute Resolution

Capricorn Insurance Services is committed to a fair, transparent and timely resolution of disputes. We subscribe to the National Insurance Brokers Association's (NIBA) Insurance Brokers Code of Practice.

Capricorn Insurance Services is a member of the Australian Financial Complaints Authority (ACFA), an external dispute resolution which is accessible to clients free of charge in the event Capricorn Insurance Services hasn't dealt with the complaint in a satisfactory manner.

To find out more about the complaints process, download the flyer here.